Shipping policy

Any claims for misprinted/damaged/defective items must be submitted within 2 weeks after the product is received. For packages lost in transit, all claims must be submitted no more than 2 weeks after the estimated delivery date. 

Contact us at shauna@momswhocarry.com with any questions or concerns regarding your order.

Shipping Options – We utilize USPS Priority shipping for all holsters because it comes with package insurance and tracking. Expedited shipping is available but our lead times are still applicable (e.g. with our general 2 week lead time for holsters, your holster will not arrive the next day if you order it with expedited shipping).

Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. Customer will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable). We will communicate this via the email provided with your order.

If you provide an address that is valid but is not the correct address that you intended to ship to, we cannot offer a replacement or refund unless we receive the original garment back in its original condition.

Unclaimed – Shipments that go unclaimed are returned to our facility and customer will be liable for the cost of a reshipment (if and as applicable). We will communicate this with the email you provided with your order.

FOR ORDERS OUTSIDE OF THE USA: Please contact us directly to place an order. Customer is responsible for shipping and VAT charges. International orders are non-exchangeable, non-refundable and non returnable except for defect.

With any concerns regarding your holster order, please contact us at shauna@momswhocarry.com.